How do I report that something isn't working on Facebook?
This process is for reporting something on Facebook that isn't working correctly, like a broken feature or a payment issue.
Reports from people on Facebook help us identify and fix problems when something's not working correctly. Giving details (example: adding a screenshot and description) helps us find the problem. Reporting issues when they happen helps make Facebook better, and we appreciate the time it takes to give us this information.
To report that something that isn't working or to report a payment issue:
- Log into Facebook on a computer.
- Click the question mark in the top-right corner of a Facebook page (example: your home page).
- Select Report a Problem and follow the on-screen instructions.